Episode
Weekend Classics: Putting Customer Experience First
- Podcast
- Elevate with Robert Glazer
- Published
- Jul 25, 2026
- Duration seconds
- 2998
- Processing state
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Summary
On a classic episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two contrasting leadership approaches. First, they discuss Vail Resort's management of their ski properties, which has been criticized heavily by their community partners, employees and customers. Then, they discuss the Savannah Bananas' commitment to maximizing the positive experience of their fans, and why that approach has made the team so successful. Thank you to the sponsors of The Elevate Podcast Shopify: shopify.com/elevate Masterclass: masterclass.com/elevate Framer: framer.com/elevate Indeed: indeed.com/elevate Northwest Registered Agent: northwestregisteredagent.com/elevate Whatnot: Search "Whatnot" in the app store to download Fanvue: fanvue.com Wealthfront: wealthfront.com/elevate