{"podcast":{"title":"Elevate with Robert Glazer","slug":"elevate-with-robert-glazer-708381","podcast_index_feed_id":708381,"rss_url":"https://feeds.megaphone.fm/YAP1389722176","website_url":"https://robertglazer.com/elevate-podcasts/","image_url":"https://megaphone.imgix.net/podcasts/adf2f8e0-d3a4-11ed-8d10-4f98a3d358ed/image/b362e69a3b1810c623a2b6cf4b4e9129.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Robert Glazer","episode_count":720,"summary":"Discover the keys to unlocking your full potential with the Elevate Podcast. Hosted by Robert Glazer, award-winning entrepreneur, #1 Wall Street Journal bestselling author, and creator of the Friday Forward, the Elevate Podcast features interviews with world-renowned business leaders, New York Times bestselling authors, and leading experts who share their insights, best practices, and advice on how to elevate your life, your leadership, and your business. Whether you're seeking to cultivate better habits, reach new leadership heights, or simply learn from those who share your passion for growth and improvement, the Elevate Podcast offers practical steps for making impactful changes and reaching your full potential. For ad inquiries, please reach out to: Network+ERG@yapmedia.com","last_synced_at":"2026-09-20T16:20:40.402844+00:00","page_url":"https://stenobird.com/podcast/elevate-with-robert-glazer-708381"},"episode":{"title":"Weekend Classics: Putting Customer Experience First","slug":"weekend-classics-putting-customer-experience-first","published_at":"2026-07-25T11:00:00+00:00","page_url":"https://stenobird.com/podcast/elevate-with-robert-glazer-708381/weekend-classics-putting-customer-experience-first","show_page_url":"https://stenobird.com/podcast/elevate-with-robert-glazer-708381","url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/cohst.app/pdcst/3O3U7Y/pscrb.fm/rss/p/claritaspod.com/measure/s.gum.fm/s-686e9258e28bed6582732eba/traffic.megaphone.fm/YAP6850445810.mp3","audio_url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/cohst.app/pdcst/3O3U7Y/pscrb.fm/rss/p/claritaspod.com/measure/s.gum.fm/s-686e9258e28bed6582732eba/traffic.megaphone.fm/YAP6850445810.mp3","summary":"On a classic episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two contrasting leadership approaches. First, they discuss Vail Resort's management of their ski properties, which has been criticized heavily by their community partners, employees and customers. Then, they discuss the Savannah Bananas' commitment to maximizing the positive experience of their fans, and why that approach has made the team so successful. Thank you to the sponsors of The Elevate Podcast Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Masterclass: ⁠⁠masterclass.com/elevate⁠⁠ Framer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠framer.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Northwest Registered Agent: ⁠⁠⁠⁠⁠⁠⁠⁠northwestregisteredagent.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠ Whatnot: Search \"Whatnot\" in the app store to download Fanvue: ⁠⁠⁠⁠fanvue.com⁠⁠⁠ Wealthfront: ⁠wealthfront.com/elevate⁠","meta_description":"On a classic episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two contrasting leadership approa…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2998,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/elevate-with-robert-glazer-708381/episodes/weekend-classics-putting-customer-experience-first/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/elevate-with-robert-glazer-708381/weekend-classics-putting-customer-experience-first.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}