Episode
Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict
- Podcast
- Conflict Skills
- Published
- Mar 4, 2026
- Duration seconds
- 2103
- Processing state
not_requested
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Summary
In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the realities of workplace investigations and alternative approaches to resolving conflict. Fiona shares insights on the high-stakes, structured nature of investigations, the importance of procedural fairness, and why addressing issues early—with coaching, facilitated workshops, and mediation—can often be more effective and restorative. Th...