{"podcast":{"title":"Conflict Skills","slug":"conflict-skills-5984529","podcast_index_feed_id":5984529,"rss_url":"https://rss.buzzsprout.com/2389104.rss","website_url":"https://simongoode.buzzsprout.com/","image_url":"https://storage.buzzsprout.com/i9jlvgjhutmhg12pn45bkrkjxtjn?.jpg","author":"Simon Goode","episode_count":108,"summary":"Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.","last_synced_at":"2026-06-16T12:20:56.636565+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529"},"episode":{"title":"Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict","slug":"mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict","published_at":"2026-03-04T04:00:00+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529/mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict","show_page_url":"https://stenobird.com/podcast/conflict-skills-5984529","url":"https://www.buzzsprout.com/2389104/episodes/18786542-mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict.mp3","audio_url":"https://www.buzzsprout.com/2389104/episodes/18786542-mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict.mp3","summary":"In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the realities of workplace investigations and alternative approaches to resolving conflict. Fiona shares insights on the high-stakes, structured nature of investigations, the importance of procedural fairness, and why addressing issues early—with coaching, facilitated workshops, and mediation—can often be more effective and restorative. Th...","meta_description":"In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discus…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2103,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/conflict-skills-5984529/episodes/mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/conflict-skills-5984529/mediation-vs-investigation-choosing-the-right-path-for-workplace-conflict.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}