Episode
S3E03: Mike Matker | Customer Loyalty
- Podcast
- Commerce Famous Podcast
- Published
- Aug 19, 2025
- Duration seconds
- 2982
- Processing state
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- https://www.shopware.com/en/commerce-famous-podcast/
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Summary
In this episode, host Gretchen Staubly talks to Mike Matker, CEO of SiteVibes. Tune in as they discuss Mike's career and passion for continued innovation in customer loyalty strategies and connected technology ecosystems. From personalized experiences to building brand affinity with loyalty programs, they explore the art and science of building customer loyalty in today's competitive market -- focused on centralized customer data insights through a connected tech stack and how SiteVibes helps brands evolve and innovate with technology to increase customer retention, advocacy, and increase order value.