# S3E03: Mike Matker  |  Customer Loyalty

Page: https://stenobird.com/podcast/commerce-famous-podcast-6397620/s3e03-mike-matker-customer-loyalty
Text version: https://stenobird.com/podcast/commerce-famous-podcast-6397620/s3e03-mike-matker-customer-loyalty.md
Podcast: [Commerce Famous Podcast](https://stenobird.com/podcast/commerce-famous-podcast-6397620)
Published: 2025-08-19T02:59:50+00:00
Episode link: https://www.shopware.com/en/commerce-famous-podcast/
Audio file: https://cdn.simplecast.com/audio/2a5b46a1-42a4-4753-b7a9-fcfeaf6b184d/episodes/9236743d-137e-4a4e-81d7-f2b6771bc126/audio/185869a3-4793-48e9-bce6-dc5ac2aaf1ab/default_tc.mp3?aid=rss_feed&feed=PiWpo27i
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JSON: https://stenobird.com/v1/public/podcasts/commerce-famous-podcast-6397620/episodes/s3e03-mike-matker-customer-loyalty
Duration seconds: 2982

## Resource

In this episode, host Gretchen Staubly talks to Mike Matker, CEO of SiteVibes. Tune in as they discuss Mike's career and passion for continued innovation in customer loyalty strategies and connected technology ecosystems. From personalized experiences to building brand affinity with loyalty programs, they explore the art and science of building customer loyalty in today's competitive market -- focused on centralized customer data insights through a connected tech stack and how SiteVibes helps brands evolve and innovate with technology to increase customer retention, advocacy, and increase order value.

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## Transcript

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