Episode

S3 Bonus 1: Bret Taylor of Sierra and OpenAI

Podcast
Boss Class from The Economist
Published
Jan 29, 2026
Duration seconds
2062
Processing state
not_requested
Canonical source
https://shows.acast.com/boss-class/episodes/interview-bret-taylor-of-sierra-and-openai
Audio
https://sphinx.acast.com/p/open/s/64ee35bafc643000110d1607/e/697a39d398c18d8bdb8b0867/media.mp3?tk=eyJ0ayI6ImRlZmF1bHQiLCJhZHMiOnRydWUsInNwb25zIjp0cnVlLCJzdGF0dXMiOiJwdWJsaWMifQ==&sig=gvlDyz2JnzMQv4NeEpW3lEKSMhDo3ixUB9pD0-NTNBg
JSON
/v1/public/podcasts/boss-class-from-the-economist-7336286/episodes/s3-bonus-1-bret-taylor-of-sierra-and-openai
Markdown
/podcast/boss-class-from-the-economist-7336286/s3-bonus-1-bret-taylor-of-sierra-and-openai.md

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Summary

A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is also the chairman of OpenAI, tells Andrew Palmer about the imperfections of the technology, the competition between model-makers and vendors, and how he uses AI to manage. To listen to the full series, subscribe to Economist Podcasts+ . If you’re already a subscriber to The Economist , you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. This episode is also available to watch on The Economist ’s YouTube channel . Hosted on Acast. See acast.com/privacy for more information.