Episode
Nathan Frank on Aetna’s AI Strategy: Reducing Friction Across Healthcare
- Podcast
- Becker’s Healthcare Podcast
- Published
- Sep 5, 2026
- Duration seconds
- 1400
- Processing state
not_requested- Canonical source
- https://podcast.show/beckershealthcarepodcast/episode/155234478/
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Summary
In this episode, Nathan Frank, Senior Vice President and Chief Digital and Technology Officer at Aetna, discusses how AI and digital tools are simplifying prior authorization, improving interoperability and enhancing member and provider experiences. He also shares Aetna’s approach to responsible AI, emphasizing human connection, trust and practical technology solutions that reduce administrative burden.