# Nathan Frank on Aetna’s AI Strategy: Reducing Friction Across Healthcare

Page: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/nathan-frank-on-aetna-s-ai-strategy-reducing-friction-across-healthcare
Text version: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/nathan-frank-on-aetna-s-ai-strategy-reducing-friction-across-healthcare.md
Podcast: [Becker’s Healthcare Podcast](https://stenobird.com/podcast/becker-s-healthcare-podcast-484089)
Published: 2026-09-05T10:00:00+00:00
Episode link: https://podcast.show/beckershealthcarepodcast/episode/155234478/
Audio file: https://media.blubrry.com/beckershealthcarepodcast/ins.blubrry.com/beckershealthcarepodcast/BKR_HC_Payer_Nathan_Frank_P_9-1-26_RD1.mp3
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Duration seconds: 1400

## Resource

In this episode, Nathan Frank, Senior Vice President and Chief Digital and Technology Officer at Aetna, discusses how AI and digital tools are simplifying prior authorization, improving interoperability and enhancing member and provider experiences. He also shares Aetna’s approach to responsible AI, emphasizing human connection, trust and practical technology solutions that reduce administrative burden.

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## Transcript

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