Episode

How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney

Podcast: Becker’s Healthcare Podcast
Published: Jul 25, 2026
Duration seconds: 1383
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Summary

In this episode, Susan Mullaney, Chief Operating Officer at Blue Shield of California, discusses how stronger payer-provider partnerships, AI, value-based care, and pharmacy innovation can improve health outcomes, lower costs, and reshape care delivery for the future.