# How Blue Shield of California Is Rethinking Care Delivery with Susan Mullaney

Page: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/how-blue-shield-of-california-is-rethinking-care-delivery-with-susan-mullaney
Text version: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/how-blue-shield-of-california-is-rethinking-care-delivery-with-susan-mullaney.md
Podcast: [Becker’s Healthcare Podcast](https://stenobird.com/podcast/becker-s-healthcare-podcast-484089)
Published: 2026-07-25T21:00:00+00:00
Episode link: https://podcast.show/beckershealthcarepodcast/episode/154472973/
Audio file: https://media.blubrry.com/beckershealthcarepodcast/ins.blubrry.com/beckershealthcarepodcast/BKR_HC_Payer_Susan_Mullaney_P_7-24-26_RD1.mp3
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/becker-s-healthcare-podcast-484089/episodes/how-blue-shield-of-california-is-rethinking-care-delivery-with-susan-mullaney
Duration seconds: 1383

## Resource

In this episode, Susan Mullaney, Chief Operating Officer at Blue Shield of California, discusses how stronger payer-provider partnerships, AI, value-based care, and pharmacy innovation can improve health outcomes, lower costs, and reshape care delivery for the future.

## Actions

- request_transcript: `POST https://stenobird.com/v1/public/podcasts/becker-s-healthcare-podcast-484089/episodes/how-blue-shield-of-california-is-rethinking-care-delivery-with-susan-mullaney/transcription-requests` — Idempotently request low-priority transcript generation for this episode.
- read_markdown: `GET https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/how-blue-shield-of-california-is-rethinking-care-delivery-with-susan-mullaney.md` — Read the agent-friendly Markdown representation of this episode resource.

A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed.

## Transcript

Full transcripts are not published on public pages unless there is a clear rights basis.