Episode
How to Turn Customers Into Community #604
- Published
- Mar 12, 2026
- Duration seconds
- 663
- Processing state
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- https://www.buzzsprout.com/2521371/episodes/18834408-how-to-turn-customers-into-community-604.mp3
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Summary
Everyone says they’re building a community. But very few brands actually are. In this Add To Cart Playbook, we break down what it really takes to turn customers into a community that drives loyalty, repeat purchases and word of mouth. Featuring insights from Tara McKeon (Proud Poppy), Briony Kennedy (Adorn Cosmetics), Anastasia Lloyd-Wallis (Retail Doctor Group) and Laura Thompson & Sarah Sheridan (Clothing The Gaps), this episode explores why the brands winning today aren’t just building...