Episode
301: Building Values-Based Alumni Relationships in Higher Education with Howard Heevner
- Podcast
- What the Fundraising
- Published
- May 26, 2026
- Duration seconds
- 1879
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Summary
In this episode of What the Fundraising Podcast, Alumni relationships are shifting from tradition-bound loyalty to something more dynamic, personal, and value-driven. In this conversation, the focus turns toward what institutions are getting wrong and how listening more carefully could reshape the future of fundraising and engagement. Howard Heevner brings deep experience from a 30-year career in higher education fundraising, beginning at the University of Iowa and later serving as executive director of annual programs at UC Berkeley. He is also a co-founder of the National Alumni Survey. This large-scale initiative has grown significantly over time, expanding from tens of thousands of responses across dozens of institutions to well over 150,000 surveys. His work centers on understanding donor behavior patterns and challenging long-held assumptions about alumni generosity and awareness. The discussion highlights key shifts: declining donor participation, the emergence of distinct giving cultures across age groups, and the misconception that non-donors are simply uninformed. Instead, many already give elsewhere, signaling a need for institutions to move from assumed loyalty to earned trust. The conversation also emphasizes personalization, better use of technology for listening rather than broadcasting, and the importance of making alumni feel seen, relevant, and considered. Ultimately, it calls for a more responsive, value-aligned approach to engagement and fundraising systems. In this episode, you will be able to: - Understand shifting trends in alumni engagement and fundraising behavior. - Recognize the importance of moving from assumed trust to earned trust. - Identify how alumni giving patterns vary across age and value systems. - Learn why personalization improves…