Episode
Make the Office Matter | What the F* is Happening to the Office? with Lauren Hasson
- Published
- Nov 27, 2025
- Duration seconds
- 2435
- Processing state
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Summary
What would it truly take to make the office matter again? Host Bob Fox sits down with Lauren Hasson, Senior Vice President of Workplace Strategy at JLL, to tackle why the post-pandemic office hasn't evolved as expected—and how to fix it. This is an essential conversation for leaders, facility managers, and designers rethinking how and where we work. Lauren shares an inspiring vision, urging organizations to turn their office into a "living lab" for continuous innovation, where experimentation is ongoing, not one-time. She reveals why choice is the ultimate workplace benefit, necessitating a variety of settings designed for neurodiversity and high employee satisfaction. We dive deep into the real ROI of good workplace design, arguing that metrics must upgrade from simple square footage to experience-based value, such as cost per visit and employee engagement scores. Learn why beautiful, thoughtful design and strong leadership modeling are crucial for compelling people to choose the office over their curated home environments, ultimately driving the Future of Work and successful Hybrid Work strategies.