Episode
Sally Bruce: The Social Impact Banker
- Published
- May 11, 2026
- Duration seconds
- 3414
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- https://shows.acast.com/what-i-learned-in-business-that-didnt-kill-me/episodes/sally-bruce
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Summary
The Banking Royal Commission was the reset needed for the Australian banking industry and demanded by the community. Sally Bruce's first hand experience at Macquarie Bank, National Australia Bank, AMP bank, gave her a unique insight into some of Australia's largest financial institutions, the important role than they play in the community and what can go wrong when the institution gets in its own way. From rural Queensland, Sally is a straight shooter who calls it as she sees it and gives a unique insight into some of the more turbulent times in Australian banking. Her career pivot to technology scale up, Culture Amp, reframed her thinking around business and opened her eyes into a world of global technology and workplace culture. Sal is also a dedicated believer in the power of social impact, both personally and in business, and has been involved in community organisations for decades, including opening her home to refugees from around the globe. Over a career spanning more than three decades, Sally: Ran her first P&L at just 21 years of age Led major corporate workouts and restructurings Helped transform Australia’s mortgage landscape Served as CEO during the turmoil of the Banking Royal Commission Pivoted from traditional banking into global technology leadership Sat on boards spanning banking, the arts, and women’s leadership Opened her family home to skilled refugees rebuilding their lives in Australia In this candid and deeply personal conversation, Sally shares: How growing up in rural Queensland shaped her leadership philosophy What Macquarie Bank taught her about performance under pressure How customer-first thinking transformed mortgage banking at National Australia Bank Her unfiltered reflections on the Australian Banking Royal Commission What she learne…