Episode

317. He built his company around happiness, but was he happy? With Richard Clarke

Podcast
Truth, Lies and Work
Published
Jul 9, 2026
Duration seconds
2565
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Summary

Have you ever hit a massive milestone—like selling the business you spent a decade building—only to feel an unexpected wave of grief instead of pure joy? In this episode of Truth, Lies and Work, we sit down with Richard Clarke, founder of software company Secret Source. He did what every entrepreneur dreams of: he grew his business, put team happiness at the absolute center of his culture, and successfully exited. But instead of finding ultimate contentment, Richard fell face-first into the ultimate happiness trap: "I’ll be happy when..." Richard opens up about the bittersweet reality of exiting a business, the sudden loss of community, and how he had to use his own behavioral science background to climb out of the post-exit slump. Plus, he breaks down the 5 essential needs every human requires to be truly happy at work and thoroughly busts the famous myth surrounding Google's "20% time." Key Takeaways from This Episode The 5 Workplace Needs: Based on the US Surgeon General’s framework, everyone requires five core elements to thrive: Safety, Community, Autonomy, Growth, and Purpose. The Post-Exit Slump: Founders often find that while an exit checks off the "safety" and "autonomy" boxes, it completely strips away their daily sense of "community" and "belonging." Ask, Don't Guess: Richard shares a brilliant case study where simply mapping out his team's anonymous scores on these five needs revealed a massive, easily fixable issue with scheduling meetings. The Google 20% Myth: Think Google employees spend a fifth of their week working on passion projects? Richard talks to ex-Googlers who have a very different story to tell. Connect with Richard Clarke 📬 Grab Richard's short ebook outlining the fundamental science of workplace happiness, or reach out to him directly on soc…