Episode
Inside influencer marketing: the most powerful tool you're probably not using (yet) | Five trends driving success, based on B2B Marketing Awards case studies
- Podcast
- Trust & Influence in B2B
- Published
- Mar 24, 2026
- Duration seconds
- 2493
- Processing state
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Summary
In this episode of Trust and Influence in B2B Marketing, Joel Harrison sits down with Kristen Esto, Founder of Customer Influence, a specialist influencer and creator marketing agency. They explore what the data actually tells us about how influencer marketing works in B2B—and what it reveals often runs completely counter to conventional wisdom. Could the most powerful tool in modern B2B marketing be the one you're not using yet? ➡️ Drawing on an AI-assisted analysis of over a thousand award entries from the B2B Marketing Awards and Elevation Awards (2024–2025), Joel and Kristen walk through five key trends shaping B2B influencer marketing today. Kristen—who brings more than a decade of paid media and data experience to her three years as a creator marketing specialist—shares why niche trade influencers consistently beat high-reach celebrities, why loosening brand control actually drives better performance, and how leading brands are connecting influencer activity directly to ABM platforms and pipeline. They also tackle the case for long-term influencer partnerships and why experiences like factory visits or live events produce content that brief-based campaigns simply can't replicate. Balanced, practical, and refreshingly free of hype, this is essential listening for any B2B marketer wondering whether influencer marketing belongs in their toolkit. Chapters: 00:00 - Introduction to B2B Influencer Marketing 02:14 - Kristen's Background in the Creator Economy 04:00 - How the Analysis Was Conducted Using AI 05:03 - Trend 1: The Credibility Discount – Why Niche Beats Celebrity 09:03 - Finding the Right Influencers for B2B 12:39 - Trend 2: The Control Paradox – Why Freedom Outperforms Scripts 17:00 - Building Brand Alignment Without Brand Control 20:33 - Trend 3: The Pipeli…