Episode

How Handel’s Maintains Quality Across 150 Flavors

Podcast: The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Published: May 4, 2026
Duration seconds: 2154
Processing state: not_requested
Canonical source: https://api.riverside.com/hosting-analytics/media/0deca4d0f442be35994f287b44a72894b54e2a559ac3fc912730407e1abac406/eyJlcGlzb2RlSWQiOiI2Y2U3N2NmZS0xYTk1LTQ0ODAtOWNjOC0yYmQ0MGFhYzE3NjMiLCJwb2RjYXN0SWQiOiIyODFlYTA0ZC03YzUzLTQxMzQtOTJlMC1jY2VjZjg4M2ZhZGUiLCJhY2NvdW50SWQiOiI2OTA4YWUyMDQ4MjFhNGEwM2YzMmRhNWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmODI5OGUzM2NkN2Y3NTgxMzY5YzRjL2plcmVteS1qdWxpYW5zLXN0dWRpby1jb21wb3Nlci0yMDI2LTUtNF9fNy03LTI2Lm1wMyJ9.mp3
Audio: https://api.riverside.com/hosting-analytics/media/0deca4d0f442be35994f287b44a72894b54e2a559ac3fc912730407e1abac406/eyJlcGlzb2RlSWQiOiI2Y2U3N2NmZS0xYTk1LTQ0ODAtOWNjOC0yYmQ0MGFhYzE3NjMiLCJwb2RjYXN0SWQiOiIyODFlYTA0ZC03YzUzLTQxMzQtOTJlMC1jY2VjZjg4M2ZhZGUiLCJhY2NvdW50SWQiOiI2OTA4YWUyMDQ4MjFhNGEwM2YzMmRhNWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmODI5OGUzM2NkN2Y3NTgxMzY5YzRjL2plcmVteS1qdWxpYW5zLXN0dWRpby1jb21wb3Nlci0yMDI2LTUtNF9fNy03LTI2Lm1wMyJ9.mp3
JSON: /v1/public/podcasts/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/episodes/how-handel-s-maintains-quality-across-150-flavors
Markdown: /podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/how-handel-s-maintains-quality-across-150-flavors.md

Actions

POST https://stenobird.com/v1/public/podcasts/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/episodes/how-handel-s-maintains-quality-across-150-flavors/transcription-requests
Idempotently request low-priority transcript generation for this episode.
GET https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/how-handel-s-maintains-quality-across-150-flavors.md
Read the agent-friendly Markdown representation of this episode resource.

Summary

00:00 Introduction to Handel’s Ice Cream and Its Legacy 02:55 Craftsmanship and Freshness in Ice Cream Making 05:34 Community Engagement and Customer Experience 08:30 Store Formats and Customer Interaction 11:25 Flavor Selection and Seasonal Offerings 16:51 Flavor Innovation and Local Connection 19:23 Ensuring Consistency Across Locations 22:34 Encouraging Flavor Exploration 30:19 Franchise Expansion Strategy