Episode
Managing a Team Member Who Always Says That's Not in My Job Description
- Published
- Jul 6, 2026
- Duration seconds
- 494
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Summary
Episode 97 of The Manager's Hour tackles a common leadership frustration: the employee who refuses tasks outside their written job description. Lucas and Luna break down why this happens and what to do about it. They discuss the difference between a 'job description purist' and someone who's genuinely overwhelmed, using the example of a marketing coordinator who declined to help with a last-minute client presentation. Lucas introduces the concept of 'role elasticity'—the gap between a job description and what the role actually needs to be. They walk through a conversation framework that starts with curiosity, reframes scope as growth, and ends with clear written expectations. Specific phrases like 'Help me understand what concerns you about this task' and 'I see this as part of developing your strategic thinking' are modelled. They also address when the issue is systemic—a company that overloads employees—versus when it's an individual mindset. No scripted templates, just a practical way to turn a boundary-drawing employee into a more flexible contributor. If you've ever heard 'That's not in my job description' and felt stuck, this episode gives you a path forward. #ManagingJobDescriptionPurists #RoleElasticity #EmployeeBoundaries #LeadershipSkills #TeamManagement #DifficultConversations #ManagerTraining #WorkplaceFlexibility #EmployeeEngagement #ScopeCreep #Delegation #CareerGrowth #Business #Management #FexingoBusiness #BusinessPodcast #TheManagersHour #PeopleManagement Keep every episode free: buymeacoffee.com/fexingo