Episode
Modernizing Hotel Operations and Maximizing Revenue With Kin Sio
- Podcast
- The Lights On Podcast
- Published
- Feb 27, 2026
- Duration seconds
- 1625
- Processing state
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Summary
Kin Sio is the CEO of Lights On, a company specializing in digital marketing and revenue management for independent hotels and resorts. He grew up in Macau and transitioned from a successful tech career to entrepreneurship after acquiring Lights On in early 2025. Drawing on his background in technology and hospitality, Kin helps small hotel businesses optimize pricing, distribution, and their online presence. He leads his team with a focus on data-driven strategies that increase visibility and drive revenue growth for clients. In this episode… Independent hotels have access to most of the same tools as major chains — but most don't use them. In this episode, Kin Sio, CEO of Lights On Digital, breaks down why smaller operators leave significant revenue on the table, and what changes when pricing, distribution, and marketing are run as one coordinated system instead of three separate vendors. Kin draws on his experience in tech — including product management at Microsoft and building Coinbase's international exchange — and his first year running a hospitality commercial strategy firm. The conversation covers why auto-pricing tools still can't replace human judgment, how to align marketing spend with rate strategy instead of running ads blindly, and why the first step isn't marketing at all — it's understanding how your property actually makes money. If you run an independent or boutique hotel and your revenue manager, marketing agency, and website vendor don't talk to each other, this episode explains why that's costing you more than you think.