Episode
The GM who builds future GMs
- Podcast
- The Future of Hospitality
- Published
- Jun 4, 2026
- Duration seconds
- 2704
- Processing state
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Summary
What does it take to build hotel leaders who go on to lead hotels of their own? Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results. Guest: Dieter Schmitz , General Manager at Sofitel, Accor, hospitality veteran of nine openings, and a leader known for developing future GMs while driving major hotel transformations. Key takeaways for hospitality leaders Build a culture where strong number twos grow into confident hotel leaders Use hands-on leadership to create loyalty, accountability, and better guest experience Invest in team culture to reduce turnover and protect long-term performance Lead through openings, pressure, and transformation without losing your people Host: Cesar Wurm leads a candid conversation on mentorship, culture, career growth, and what it really means to build leaders instead of just filling roles. Follow The Future of Hospitality for weekly insights into hospitality, hotels, leadership, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality.