Episode

We NOT Them

Podcast: The Disrupted Podcast
Published: Jun 22, 2026
Duration seconds: 2446
Processing state: not_requested
Canonical source: https://anchor.fm/james-preston05
Audio: https://cdn.simplecast.com/media/audio/transcoded/1b8abe7c-4e97-4fd5-83ce-7c00ec4e010b/cf066200-b245-497d-bc30-e87455f4aef3/episodes/audio/group/634d83ce-d530-4d82-8321-c3acfcd17f30/group-item/0f03d21a-5ecb-46a5-8e99-aee26d62a26f/128_default_tc.mp3?aid=rss_feed&feed=ujKRGdik
JSON: /v1/public/podcasts/the-disrupted-podcast-4476105/episodes/we-not-them
Markdown: /podcast/the-disrupted-podcast-4476105/we-not-them.md

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Summary

Fresh off a merger with TCPA and Providence Care, Scott Middleton breaks down what it actually takes to integrate two healthcare organizations without alienating the providers, patients, and facilities caught in the middle. The throughline: you don't win buildings by walking in and changing everything — you win by listening to what people think they need, adding staff before you add demands, and letting trust compound over months until "them" finally becomes "we."