Episode
Simplifying Healthcare (The SSA)
- Podcast
- The Disrupted Podcast
- Published
- Aug 22, 2025
- Duration seconds
- 1972
- Processing state
not_requested- Canonical source
- https://anchor.fm/james-preston05
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Summary
In this episode of the Disrupted Podcast, Scott Middleton and Jamie Preston dive deep into one of the most transformative ideas reshaping Your Health: the revival of the Senior Solutions Advisor (SSA) role. From the frustration of acronyms to the relief of a real human voice explaining benefits, Scott explains how SSAs will serve as guides for patients navigating the overwhelming healthcare system. With real stories—from a 72-year-old patient’s weight loss journey to the misunderstandings about Medicare benefits—this conversation unpacks why disruption in healthcare is less about technology and more about clarity, accessibility, and trust. If you’ve ever felt lost in the maze of healthcare, this episode will change the way you see the future of patient experience.