Episode

The Role That Could Eliminate Most Hospitalizations: The Care Manager

Podcast: The Disrupted Podcast
Published: Mar 13, 2026
Duration seconds: 3236
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Canonical source: https://anchor.fm/james-preston05
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Summary

In this episode, Jamie and Scott pull back the curtain on one of the most misunderstood roles in healthcare — the care manager — unpacking why it's not a scheduling job, but a command center role that sits at the heart of every high-performing care team. Scott makes the case that if every care manager did their job the way it was designed — from geographic visit scheduling to relentless medication reconciliation — hospitalizations would drop to near zero.