Episode
385 - My Clinic's Visits Are Dropping...But We're Still Swamped (Uncharted Cross-Over)
- Published
- Mar 12, 2026
- Duration seconds
- 2403
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/the-cone-of-shame-veterinary-podcast-1191328/episodes/385-my-clinic-s-visits-are-dropping-but-we-re-still-swamped-uncharted-cross-over/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/the-cone-of-shame-veterinary-podcast-1191328/385-my-clinic-s-visits-are-dropping-but-we-re-still-swamped-uncharted-cross-over.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
Maria Pirita, CVPM, joins Dr. Andy Roark to tackle a frustrating reality many veterinary leaders are facing right now, your clinic feels slammed every day, yet the appointment book is quietly shrinking. In this Uncharted crossover episode, Maria and Andy unpack why declining veterinary visits can hide behind busy schedules filled with same day appointments, and why that pattern can create serious problems for clinic planning, revenue stability, and patient care. They explore practical leadership strategies for veterinary practice managers, including how to identify leading and lagging metrics, avoid “rollercoaster marketing,” reactivate existing clients, and build real team buy in when the staff does not see the problem yet. If your team thinks an empty morning schedule means an easy day, but you know something deeper is happening, this conversation will help you reset your mindset and take action before small trends become big problems. Gang, let’s get into this episode! ABOUT OUR GUEST Maria Pirita is a Certified Veterinary Practice Manager, Elite Fear Free Certified Veterinary Professional and former hospital administrator. In her work with Uncharted Veterinary Conference and beyond, Maria has presented to veterinarians and teams across the US and Canada on topics including veterinary marketing, feedback, team building, and positive work culture. With over 10 years of experience in veterinary medicine and over 20 years in leadership, she's passionate helping leaders develop their skills. Maria loves any activity that involves creativity or learning something new. This leads to an abundance of hobbies including crafting, traveling, cooking and gardening.