Episode
When AI and Enterprise Tech Feel Like Magic [Live from AI Summit]
- Podcast
- The Brave Technologist
- Published
- Feb 11, 2026
- Duration seconds
- 1297
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Summary
Kapil Gupta, former Enterprise AI Product & Platform Leader at Cigna, shares insights from more than two decades of turning cutting-edge technology into enterprise-ready products. He unpacks the difference between generative AI and agentic AI, and why governance, user choice, and thoughtful design matter just as much as innovation. Learn how enterprises can scale responsibly and why the best technology often feels invisible to the people using it. Key Takeaways: The tangible difference between generative AI and agent-based workflows Why adoption depends on fitting into existing workflows, rather than forcing behavior change The challenge of legacy systems and disconnected data How companies can innovate quickly without introducing unnecessary risk How pushing back, probing, and questioning AI can unlock more value Why listening to users matters more than building flashy features Guest Bio: Kapil Gupta is an executive product leader specializing in leveraging emerging technologies to solve complex business problems at scale. As a leader of AI product and platform teams at Cigna and previously at industry leaders like Capital One, Deloitte, and IBM, he has turned breakthrough innovations like Generative AI into practical enterprise solutions. Kapil is driven by a focus on crafting AI-driven product experiences that solve real problems and ensure high adoption, bridging the gap between sophisticated technology and business value. He balances high-level strategic vision with a passion for staying hands-on, often vibe coding prototypes to prove out new concepts. Kapil holds an MS in Computer Science and an MBA from NYU Stern. He shares his work at kapilgupta.me and lives in New York. ---------------------------------------------------------------------------------------- Ab…