Episode
The AI Impact: Measuring Productivity, Profitability & Business Model Change
- Published
- Jun 17, 2026
- Duration seconds
- 1700
- Processing state
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Summary
TBR President Chris Foster joins host Patrick Heffernan and Principal Analyst Bozhidar Hristov to discuss how TBR is tackling defining and measuring AI investments in the ever-evolving market. The trio looks at AI maturity and its impact on the broader technology ecosystem. They also introduce the latest in qualitative and quantitative benchmarking and analysis, TBR’s ©Human Intensity Reduction Index, also known as HIRI, a direct measure of the impact of a company’s AI, human capital, automation, utilization, offshore leverage and delivery model evolution on their operating margin.