Episode
592 - Technology, Trust, and Transformation: Dr Heidi Baker on Modernising Clinical Practice
- Podcast
- Talking HealthTech
- Published
- Mar 4, 2026
- Duration seconds
- 1415
- Processing state
not_requested- Canonical source
- https://www.talkinghealthtech.com/podcast
Actions
POST https://stenobird.com/v1/public/podcasts/talking-healthtech-773483/episodes/592-technology-trust-and-transformation-dr-heidi-baker-on-modernising-clinical-practice/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/talking-healthtech-773483/592-technology-trust-and-transformation-dr-heidi-baker-on-modernising-clinical-practice.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand. The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand. Dr Heidi Baker shares her journey as a clinician and business owner, including her transition from emergency medicine to paediatrics and her experiences in setting up a tech-enabled health service. She also discusses her adoption of AI scribe solutions to improve clinical documentation and strengthen patient connections. The conversation dives into the challenges of balancing hands-on patient care with running a private practice, offering honest insights into delegation, workflow, and the emotional demands of generalist medicine. The episode also provides an in-depth look at how digital tools can transform the consultation room, allowing clinicians to spend more time engaging with patients and less on administrative tasks. Key Takeaways 🌏 Combining emergency and paediatric care can broaden a clinician’s skillset and approach to teamwork. 🧑💻 Setting up a digital health business requires clinicians to delegate non-clinical tasks, leverage tech platforms, and trust others with complementary skills. 💡 AI scribe technology is enhancing patient-clinician interaction, reducing admin burden, and enabling better capture of non-verbal cues and clinical details. 📝 Transparent communication and consent processes support the adoption of AI documentation tools in clinical practice. 🔒 Trust, data control, and careful selection of tech vendors are essential for upholding patient confidentiality and clinician confidence in digital solutions. Ti…