Episode
3 Big Thoughts on Leading Supply Chain Into the Autonomous Era
- Podcast
- Supply Chain Now
- Published
- May 3, 2026
- Duration seconds
- 3013
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Summary
AI is everywhere in supply chain, but more AI does not always mean better decisions. In this episode, Scott W. Luton and special co-host Mike Griswold , Vice President Analyst at Gartner , sit down with Lindsay Azim , Senior Director Analyst for Supply Chain at Gartner, for a forward-looking conversation on how chief supply chain officers can lead into the autonomous business era. Lindsay shares why AI should not be treated as a standalone strategy, but as an enabler tied to a broader vision for the future. She also previews her Gartner Supply Chain Symposium keynote, centered on three priorities for leaders preparing for what comes next: autonomous-ready operations, autonomous-ready intelligence, and an autonomous-ready workforce. They also discuss the risks of AI sprawl, the importance of stronger human-machine partnerships, and why supply chain leaders need to rethink decision-making through a “decision stack” that combines data, knowledge assets, and human judgment. From documenting tribal knowledge to preparing for “job chaos” rather than a job apocalypse, Lindsay and Mike offer practical insight for leaders navigating disruption, workforce change, and the rising role of versatile talent. Jump into the conversation: (00:00) Intro (02:11) Listener shoutouts and the AI workforce impact (04:38) Meet Lindsay Azim, Senior Director Analyst at Gartner (11:22) Lindsay’s path from sustainability to Gartner (14:55) Storytelling for supply chain leaders (18:41) Today’s top supply chain priorities (22:41) Why vision must come before AI (23:25) How leaders can avoid AI sprawl (25:34) Leading supply chains into the autonomous era (28:20) Building autonomous-ready operations (31:16) Introducing autonomous-ready intelligence (36:09) The idea behind the autonomous-ready workforce…