Episode
Digital Healthcare Transformation with Loreen Wales
- Published
- Apr 29, 2025
- Duration seconds
- 2991
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Summary
Host: Carrie Tuttle Guest: Loreen Wales In this episode, Carrie sits down with Loreen Wales, registered dietician, tech entrepreneur, and founder of My Viva Plan for a conversation that’s as real as it gets about healthcare, leadership, and the wild ride of building something that matters. Loreen shares the jaw-dropping moment early in her career when patients told her, in no uncertain terms, how broken the system was. Her response? Become part of the solution by transforming clinical “if-then” logic into a digital platform that brings individualized, evidence-based health plans topatients and gives them agency over their health. Her sense of purpose is clear and so is her view on the solution. Loreen’s journey takes us from the frontlines of public healthcare in Edmonton to the global stage, where she’s shaking up how we think about patient care and digital health. Loreen’s stories—equal parts grit, humility, and humor—are packed with wisdom for leaders who wear everything from lab coats to sneakers. Loreen shares how defining clear values has guided hiring team members and creating a culture she is proud of. If you want to hear from a leader who refuses to accept the status quo, and how a team can thrive through uncertainty, this episode is for you. QUOTE-WORTHY MOMENTS: “I will never fire people for making mistakes. Ever.” “We’re building a digital health company. …the entire team needs to be compassionate about wanting to help improve the care for patients.” “I definitely like to give everybody on the team autonomy and a clean slate into building out their position, whatever they want it to be, and to reach for the sky on it.” EPISODE HIGHLIGHTS: Integrated healthcare is essential for effective treatment Daily reflections help leaders manage stress and improve self…