Episode
Turning Transit Performance Metrics into Action with Laura Moeini
- Podcast
- Stop Requested
- Published
- Jun 16, 2026
- Duration seconds
- 3158
- Processing state
not_requested
Actions
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Summary
In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Laura Moeini, Senior Director of the Performance Analysis Unit in Subways at New York City MTA. Laura shares how her path through consulting, WMATA, and MTA shaped the way she thinks about performance management, data storytelling, and continuous improvement. The conversation explores how agencies can move beyond reporting numbers and use data to drive action. Laura also discusses building useful KPIs, designing dashboards people actually use, connecting metrics to frontline needs, and turning complex transit data into clearer decisions for operations, managers, and executives.