Episode
From Backend IT to Frontline Digital Transformation with Shubhangi
- Podcast
- Software People Stories
- Published
- Jan 12, 2026
- Duration seconds
- 2744
- Processing state
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Summary
In this podcast episode, Gayatri Kalyanaraman is in conversation with Shubhangi M Josiam , Digital Head APAC of Alstom about her 18+ year journey across GE and Alstom , moving from core IT and infrastructure roles to customer-facing digital transformation leadership across APAC . Shubangi shares candid stories about career pivots, leadership programs, Lean Six Sigma, building IT from scratch post-acquisition , and navigating cross-cultural teams —ending with powerful advice for women professionals to be bold and go for roles before feeling “fully ready” . 00:00 – 01:50 — Introduction to Shubangi’s APAC digital leadership role and IT’s shift from backend to customer-facing solutions. 01:52 – 04:41 — Early inspiration for engineering, switching from electronics to information science driven by a love for programming. 04:42 – 07:56 — Entering GE through walk-ins, starting in captive IT, and learning end-to-end infrastructure fundamentals. 08:20 – 11:49 — Discovering GE’s leadership culture and choosing Lean Six Sigma for outcome-driven career growth. 12:06 – 14:28 — Leading a consumer experience transformation project and early exposure to Agile and product thinking. 14:29 – 16:08 — Managing ERP operations and learning real-world supply chain complexity during system transitions. 16:08 – 18:09 — Navigating acquisitions, making tough career exits, and prioritising personal sustainability. 18:46 – 23:51 — Joining Alstom during post-acquisition chaos and helping build IT systems from the ground up. 23:51 – 25:50 — Building digital and analytics platforms, hiring data scientists, and scaling analytics maturity. 25:51 – 27:47 — Transitioning into regional IT leadership and driving large-scale digital change during COVID. 27:48 – 29:37 — Moving into customer-facing digital rail…