Episode
[Stage] Why the Old Staffing Playbook Is Failing (with Brett Cavanagh)
- Podcast
- Secrets of Staffing Success
- Published
- Mar 9, 2026
- Duration seconds
- 3124
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Summary
In this episode of Take the Stage, Brad Bialy sits down with Brett Cavanagh to explore why staffing firms must abandon the old transactional playbook, embrace a consultative mindset, and leverage technology like AI while doubling down on the human relationships that truly drive success. About the Guest Brett Cavanagh is the President of TempWorks Software and Lone Oak Payroll. With more than a decade of experience working directly inside staffing firms before moving into technology leadership, Brett now helps agencies scale through smarter systems, operational discipline, and deeper alignment between technology and the real-world demands of recruiting and staffing. Key Takeaways The old staffing playbook is breaking in a changing market. Talent inventory determines who wins in staffing. Commoditized staffing always becomes a race to the bottom. AI won’t replace recruiters—it will expose weak ones. The future belongs to consultative staffing firms. Timestamps [00:00] – Is selling staffing harder than ever? [01:40] – Why cold calling candidates is fading [04:05] – What winning staffing firms do differently [05:49] – The shift from transactional to consultative selling [08:24] – Why fear drives bad staffing decisions [10:58] – The danger of competing on price [16:03] – Building a true candidate-first experience [21:43] – The “sports agent” mindset for recruiters [24:45] – How AI will reshape staffing [32:23] – AI will expose average recruiters [37:14] – Where growth still exists in staffing [46:03] – Brett’s advice for the next generation About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Hale…