Episode
#47 How to Grow Team Impact Through Learning Culture
- Podcast
- Reliability Enablers
- Published
- Jun 18, 2024
- Duration seconds
- 1718
- Processing state
not_requested- Canonical source
- https://read.srepath.com/p/47-how-to-grow-team-impact-through
Actions
POST https://stenobird.com/v1/public/podcasts/reliability-enablers-6320409/episodes/47-how-to-grow-team-impact-through-learning-culture/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/reliability-enablers-6320409/47-how-to-grow-team-impact-through-learning-culture.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
The common refrain after an incident is “We could and should learn from this” . To me, that alludes to the need for a robust learning culture . We might think we already have a good learning culture because we talk about problems and deep-dive them into retrospectives. But how often do we explore the nuances of how we are learning? Sorrel Harriet is an expert in supporting software engineering teams to develop a stronger learning culture. She was a “Continuous Learning Lead” at Armakuni (software consultancy) and now does the same work under her own banner. Her work ties in well with the ideas shared by Manuel Pais in episode #45 about how enabling teams can support a continuous learning culture. We tackled issues like the value of certifications, comparing technical with non-technical skills, and more. You can connect with Sorrel via LinkedIn Learn more about what Sorrel does via LaaS.consulting Here’s a bonus section because you read all this way. It covers 5 public outages and how the affected teams could improve their learning culture: 1. Slack Outage (February 2023) Slack experienced a global outage disrupting communication for hours due to backend infrastructure issues. Perhaps the team could focus their learning on more robust infrastructure management and resilience improvement. 2. Twitter Algorithm Glitch (April 2023) A glitch in Twitter's algorithm caused timeline issues, stemming from a problematic software update. Perhaps the team could focus their learning on thorough testing and game days to rectify critical system errors swiftly. 3. Microsoft Azure AD Outage (March 2023) Azure Active Directory faced a significant outage due to an internal configuration change. Perhaps the team could focus their learning on the importance of rigorous change management an…