Episode
What to Do When Your Clients Are Losing Their Hair? | EP 244 | Profitable Salon Owner
- Published
- May 6, 2026
- Duration seconds
- 1924
- Processing state
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Summary
What do you do when a client sits in your chair… and tells you they’re losing their hair? Most stylists aren’t trained for this. And the truth is: this problem is growing fast. In this episode, Kayla Swanson sits down with Ketmanee Whitlock (@ketmaneeheartshair), owner of Edify Salon & Extension Bar and founder of Edify Head Spa & Trichology Lounge, to break down what’s really behind hair loss and what you can actually do to help your clients. This conversation dives into trichology (the study of hair loss), scalp health, and how you can turn a common client concern into a powerful opportunity to serve and grow your business. Tune in now!