Episode

Unit21 Sr Product Lead on Building AI Products Customers Actually Trust

Podcast: Product Talk
Published: Apr 6, 2026
Duration seconds: 1781
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Canonical source: https://productsthatcount.libsyn.com/unit21-sr-product-lead-on-building-ai-products-customers-actually-trust
Audio: https://traffic.libsyn.com/secure/productsthatcount/2026-03-09-_Justin_Leibow_-_EY_with_Dhiraj_Bhat__-_Unit21_SB_FULL.mp3?dest-id=302280
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Summary

What does it take to build AI-powered products that customers actually trust? In this podcast hosted by EY Chief Platform Officer Justin Leibow, Unit21 Sr Product Leader Dhiraj Bhat will be speaking on how product leaders can design systems that leverage AI effectively. Drawing from his experience building fraud prevention products, Dhiraj explores the shift from feature-driven PM to systems thinking, and why implementation and trust will define the winners in AI.