Episode
CPO Rising Series: Salesforce EVP & GM on AI Adoption, Team Culture, and the New Rules of Product Leadership
- Podcast
- Product Talk
- Published
- Jun 19, 2026
- Duration seconds
- 2324
- Processing state
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Summary
What happens when the pace of AI makes even the most recent college graduate's knowledge obsolete within six months? In this episode of the CPO Rising series, hosted by Products That Count Resident CPO Renee Niemi, Salesforce EVP and GM of Agentforce Service Kishan Chetan speaks on what it really takes to drive AI adoption at scale, why adoption is fundamentally a social phenomenon, and how he thinks about product success through one simple lens: do customers buy it, use it, and love it? Leading a product line approaching $10 billion in revenue, Kishan brings a grounded, practical perspective on what the best product leaders are doing right now to stay ahead of a world that will not slow down for anyone.