Episode
CPO Rising Series: Comcast Product SVP on Rewiring the Entire Product Lifecycle for AI
- Podcast
- Product Talk
- Published
- Jun 15, 2026
- Duration seconds
- 2267
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Summary
What happens when software powers every customer-facing interaction a business has, from the app to the agent interface to the care experience? Everything becomes a product. In this episode of the CPO Rising series, hosted by Products That Count Resident CPO Renee Niemi, Comcast SVP of Connected Living Products Randall Hounsell speaks on what it means to lead product at one of the most complex consumer technology ecosystems in the world. Randall shares why data-driven is misunderstood, how he is rewiring Comcast's entire product lifecycle to be AI-first, and why vision and strategy are the most durable skills a product leader has in a world where everything else is changing fast.