Episode
E-308 Pool Nation Podcast - How Emerald Custom Pools Built One of the Fastest Growing Companies in the Pool Industry
- Podcast
- Pool Nation Podcast
- Published
- Jul 6, 2026
- Duration seconds
- 4068
- Processing state
not_requested
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Summary
Episode 308 Pool Nation Podcast - What does it take to grow from a few referrals into a company with 50 employees, three locations, hundreds of service accounts, retail stores, remodels, and new construction? In this special Hayward Spotlight episode of the Pool Nation Podcast, Edgar De Jesus is joined by Ryan Morson from Hayward and special guests Kyle and Stephanie Burns, owners of Emerald Custom Pools and Emerald Pool Care in Fort Worth, Texas. Kyle shares how his career as a firefighter shaped the way he plans for the future, manages risk, builds systems, and prepares his company for challenges before they happen. Stephanie explains how disciplined financial management, detailed job costing, and accountability have helped them build a profitable business while raising four children together. This conversation is packed with practical advice for pool builders, service companies, retailers, and anyone looking to build a stronger business in the swimming pool industry. In this episode you'll learn: • How Emerald Custom Pools grew from a home-based startup into a multi-division company.• Why forecasting and preparation create a competitive advantage.• The lessons learned from the Texas freeze and how planning paid off.• Why service, remodels and retail are becoming the future of the industry.• How to successfully run a family business as husband and wife.• The importance of hiring for character instead of experience.• Why company culture and training outperform talent alone.• The future of pool automation, affordable pool ownership, and industry growth.• How Emerald's Safe2Swim nonprofit is helping prevent childhood drownings. Whether you're a pool builder, service professional, retailer, business owner, or industry leader, this episode is filled with real-world strate…