Episode
NES Hires First Chief Communications Officer | Nashville News
- Published
- Jul 2, 2026
- Duration seconds
- 109
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Summary
Nashville Electric Service just hired its first-ever chief communications officer, Laine Arnold, a former communications director in Governor Bill Lee’s cabinet, marking a historic moment for the 86-year-old utility. Hired to rebuild trust after a devastating January winter storm left over 230,000 customers without power, Arnold brings deep local experience and a mission to modernize NES’s messaging—both internally and externally. Starting mid-July, she’ll report directly to CEO Teresa Broyles-Aplin, building an in-house team to cut costly outside contracts and improve customer service, government relations, and public perception. As a lifelong Nashvillian and public servant, Arnold is committed to elevating NES’s role in Middle Tennessee’s daily life. Listen in comfort: Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn Advertise on DNN: [email protected] This is an automated, high-level news summary based on public reporting. Report issues to [email protected]. View sources & latest updates: https://sources.thednn.ai/dea5cb84fd796470