Episode

Virtual Assistants for Physicians: Cut Admin Time and Grow Your DPC with Justin Lam

Podcast: My DPC Story
Published: Jun 24, 2026
Duration seconds: 2687
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Canonical source: https://www.mydpcstory.com/post/you-did-not-go-to-medical-school-to-answer-the-phone
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Summary

What if you could get back fifteen hours of your work week without seeing a single extra patient? In this special episode, recorded live in a breakout room workshop following the California DPC Summit, Justin Lam, CEO of Cool Blue VA, sits down with a room full of physicians to talk about getting real help in your practice and in your life. Dr. Maryal Concepcion opens by sharing her own experience working with a virtual assistant she found through Cool Blue VA, then hands the room over to Jus...