Episode
Episode 140: Working Out
- Podcast
- MSP Chat
- Published
- Sep 18, 2026
- Duration seconds
- 5034
- Processing state
not_requested
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Summary
Erick and Rich discuss Flamingo's hybrid flat-rate/token-based pricing scheme for managed services software and whether or not it’s how all MSP vendors will eventually bill, as well as three strategies for augmenting profits and stickiness with your best clients by going deep with them on business outcomes. Then they’re joined by James Mignacca and Larry Meador, two cyber software vendors who now also help run an initiative named MSP Well aimed at getting stressed-out IT entrepreneurs the mental health support they need. And finally, one last thing: Sometimes that awesome Airbnb listing really is too good to be true. Discussed in this episode: Somebody Had to Test Token Pricing for MSPs. Flamingo Volunteered. MSP Well Offers a Helping Hand Out of the IT Pressure Cooker MSP Well home page 988 Lifeline home page Fake 10 Downing Street listing on Booking.com highlights security failures Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.