Episode
Episode 125: Impostor Syndrome
- Podcast
- MSP Chat
- Published
- Jun 5, 2026
- Duration seconds
- 5477
- Processing state
not_requested
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Summary
Erick and Rich discuss why the rapid emergence of usage-based AI pricing schemes is going to make “token economics” and AI spend management essential skills for MSPs as well as the importance of giving everyone inside an MSP an understanding of big picture business performance. Then they’re joined by John Harden to discuss client-facing AI service opportunities and how his new app Lemhi aims to help MSPs seize them. And finally, one last thing: The most (phones) and least (dentures with two teeth) common items in Uber’s lost and found. Discussed in this episode: AI Model Spending is a Black Hole More reasons to get smart about token spending sooner versus later Lemhi Launches the SaaS Platform MSPs Need to Deliver AI as a Recurring Managed Service Uber Lost & Found Index includes breast milk, ankle monitor Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.