Episode

Heather Perriam Discusses AI Strategy, Copilot, Agents and the Future of Work

Podcast
Mastering Mondays
Published
Sep 20, 2026
Duration seconds
2941
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https://rss.com/podcasts/masteringmondays/3168201
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https://content.rss.com/episodes/277490/3168201/masteringmondays/2026_09_20_16_11_19_b33342f4-b3a1-404c-b37c-f55a0b8cb915.mp3
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Summary

Is your organisation truly ready for AI, or are you simply adopting the latest technology without first understanding the problems you’re trying to solve? In this episode of Mastering Mondays, Matt and David are joined by Heather Perriam, Business Solutions and AI expert, to explore what successful AI transformation really looks like. From Microsoft Copilot and AI agents to data, governance and organisational culture, Heather explains why getting value from AI requires far more than simply buying licences and deploying new technology. Together, Heather, Matt and David discuss how organisations can build an AI strategy around genuine business outcomes, why rapidly evolving technology demands an iterative approach, and how Copilot Studio and AI agents are changing the way businesses think about automation and productivity. They also explore the importance of getting your data and governance foundations right, building a compelling business case for AI, and overcoming the very real concerns employees have about what AI means for their roles. The conversation also looks ahead to a future where leaders may find themselves managing both human and agentic teams, while AI helps remove barriers, unlock new skills and enable people to focus more of their time on the work where they can make the greatest difference. Join Matt, David and Heather for a practical and thought-provoking conversation about moving beyond the AI hype and turning rapidly evolving technology into genuine business value.