Episode
Too Many Places for Notes: Navigating OneNote, Loop, Copilot, and More with Karinne Diamond Bessette [MVP]
- Published
- May 25, 2026
- Duration seconds
- 2792
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Summary
In this episode of the m365.fm podcast, Mirko Peters sits down with Microsoft MVP, educator, technical storyteller, and community leader Karinne Diamond Bessette to explore one of the biggest productivity challenges in the modern workplace: information chaos. Between OneNote, Loop, Teams, Copilot, Planner, Whiteboard, Outlook, and SharePoint, employees today have more places than ever to store ideas, tasks, meeting notes, project updates, and collaborative content. The result? Many organizations struggle to decide where information should actually live and how to keep everything organized, searchable, and actionable. THE EVOLUTION OF MICROSOFT 365 COLLABORATION Karinne shares her journey from support engineering and operations into the world of enablement, technical storytelling, and Microsoft 365 advocacy. Her experience helping both technical and non-technical users gives her a unique perspective on how collaboration tools should work in real-world environments. Throughout the episode, she repeatedly emphasizes the importance of translating technology into something humans can actually understand and use effectively. One of the central themes in the discussion is the growing complexity of the Microsoft 365 ecosystem. What once started as a productivity suite focused on Word, Excel, and Outlook has evolved into a massive connected collaboration platform with overlapping tools, AI integrations, and constantly changing workflows. Karinne explains that while flexibility is valuable, it also creates a major challenge for users trying to decide where to create notes, how to manage information, and how to avoid duplication. WHY ONENOTE STILL MATTERS The conversation dives deeply into the evolution of note-taking itself. Karinne explains how she originally moved from scatter…