Episode
How to get happy users and how to make AI adoption scalable within 90 days with Carina de Vries [MVP]
- Published
- May 13, 2026
- Duration seconds
- 3204
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Summary
In this episode of the M365FM Podcast, Mirko Peters sits down with Microsoft MVP and adoption strategist Carina de Vries to unpack one of the biggest failures in enterprise AI rollouts: Most organizations are deploying AI tools before understanding how people actually work. While the industry obsesses over prompts, copilots, and new features, Carina argues that successful AI adoption has almost nothing to do with technology alone. It is about behavior. It is about communication. And most importantly, it is about making users genuinely happy in their daily work. This episode breaks down Carina’s ninety-day AI adoption framework, her philosophy around simplifying technology instead of endlessly adding features, and why most Microsoft 365 rollouts fail because organizations forget the human side of transformation. If your Copilot rollout feels chaotic, your users are resistant, or your organization keeps buying AI licenses without measurable engagement, this episode is your blueprint for fixing it. FROM SECRETARY TO MICROSOFT MVP Carina’s path into technology did not begin in IT. It started as a secretary helping colleagues troubleshoot printers, Outlook issues, Excel formulas, and workplace applications. That early experience shaped her entire philosophy around adoption: Technology only matters if it helps people do their jobs better. Over time, she transitioned into application management, workplace modernization, and eventually user adoption consulting after seeing firsthand how poorly organizations handled change management. Instead of focusing purely on technical implementation, she became obsessed with understanding: Why users resist technology Why training alone fails Why communication matters more than documentation How habits form around digital tools Why employe…