Episode
How Microsoft 365 & Copilot Are Redesigning the Way We Work with Tracy van der Schyff [MVP]
- Published
- Aug 29, 2026
- Duration seconds
- 3783
- Processing state
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- https://www.m365.fm/tracy-van-der-schyff/
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Summary
Microsoft 365 has given organizations more tools than ever to communicate, collaborate, automate, and manage information. Now Microsoft 365 Copilot adds an entirely new layer of AI capability. But behind all the discussion about productivity, automation, agents, and AI, there is a much bigger question: are these technologies simply helping us work faster, or are they fundamentally changing the way we think, learn, communicate, collaborate, and work?In this episode of m365.fm, Mirko Peters sits down with Tracy van der Schyff to explore the human side of Microsoft 365 and Copilot. Tracy has spent years working at the intersection of technology, productivity, digital literacy, training, adoption, and organizational change. Her focus is not simply on teaching people which buttons to click. It is about helping people understand technology, use it with purpose, and become more capable because of it.The conversation goes far beyond Copilot features. Mirko and Tracy discuss digital fluency, Microsoft 365 adoption, information management, AI readiness, change management, responsible AI, the broken digital workplace, and a powerful idea that runs throughout the episode: we design technology, but the technology we create and use also shapes us. FROM DIGITAL LITERACY TO DIGITAL FLUENCY For many years, organizations talked about PC literacy and later digital literacy. But Tracy believes those terms no longer fully describe the skills people need in a modern workplace.Knowing how to operate a computer is not enough. Knowing where a button is inside Microsoft Teams or how to upload a document to SharePoint does not necessarily mean somebody understands how to work effectively in a digital environment.Digital fluency goes further. It means understanding the purpose of a technology, kn…