Episode
ERP Modernization Without the Chaos with Alicia King [MVP]
- Published
- May 29, 2026
- Duration seconds
- 3095
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Summary
Enterprise Resource Planning (ERP) modernization is no longer just a technology initiative — it is a business transformation journey that directly impacts people, processes, culture, and long-term growth. In this episode of the M365 FM Podcast, Mirko Peters sits down with Alicia King, Microsoft MVP, Pre-Sales Engineering Director at RSM US LLP, speaker, and ERP transformation expert, to explore what truly makes ERP projects successful. Drawing from more than 100 ERP transitions across 40+ countries, Alicia shares practical insights on Dynamics 365 Finance & Supply Chain, executive alignment, AI adoption, change management, data quality, and why leadership plays the biggest role in modernization success. WHY ERP MODERNIZATION IS REALLY ABOUT PEOPLE Alicia explains that ERP projects are often treated as technology deployments when they are actually people transformation programs. Organizations frequently focus too much on software capabilities while underestimating the importance of trust, communication, and cultural alignment. According to Alicia, successful ERP modernization starts with understanding where the company wants to go and aligning leadership, teams, and implementation partners around a shared vision. She emphasizes that businesses are not buying ERP systems simply to install software — they are investing in a better way to serve customers, improve visibility, and create scalable operations for future growth. DYNAMICS 365 FINANCE & SUPPLY CHAIN EVOLUTION The conversation dives deep into how Microsoft Dynamics 365 Finance & Supply Chain has evolved over the years. Alicia discusses the transition from AX 2009 to AX 2012 and ultimately to Dynamics 365, highlighting how Microsoft transformed the platform into a more connected and holistic ERP ecosyst…