Episode

Copilot Studio, AI Agents, RAG, and the Future of Business Automation with Nilüfer Doğan [MVP]

Podcast
M365.FM - Modern work, security, and productivity with Microsoft 365
Published
Jun 27, 2026
Duration seconds
3175
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https://www.spreaker.com/episode/copilot-studio-ai-agents-rag-and-the-future-of-business-automation-with-nilufer-dogan-mvp--72712031
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Markdown
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Summary

Artificial Intelligence is entering a new era. While chatbots introduced many organizations to generative AI, today's intelligent AI agents are capable of much more. They can retrieve enterprise knowledge, execute business processes, automate repetitive tasks, integrate with business systems, and support employees across departments. Microsoft is investing heavily in this vision through Copilot Studio, Azure AI Foundry, Azure OpenAI, Power Platform, and Azure AI Search.In this episode of M365 FM, Mirko Peters welcomes Microsoft MVP Nilüfer Doğan to explore how organizations can move beyond AI experiments and begin building production-ready enterprise AI solutions. FROM ECONOMICS TO MICROSOFT AI DEVELOPMENT Nilüfer shares her unique career journey from studying economics to becoming a Microsoft MVP and Platform Developer working with some of Microsoft's newest AI technologies.She explains how her analytical background helped shape the way she approaches software development, problem solving, automation, and enterprise architecture. Rather than following a traditional computer science path, she discovered Power Platform after initially working in Data Science before transitioning into low-code development.Her story demonstrates that successful AI professionals often combine technical expertise with business thinking. WHAT A MODERN POWER PLATFORM DEVELOPER REALLY DOES Many people imagine Power Platform developers simply building Power Apps or Power Automate flows.Nilüfer explains that today's role is much broader.Her daily work includes: Building enterprise AI agents Developing Power Platform solutions Supporting digital transformation projects Mentoring citizen developers Integrating Azure AI services Designing secure enterprise architectures Modern Power Platform profes…