Episode
LTR 150: Jonathan Kendler on Rethinking Human Factors Engineering for AI/ML-Enabled Devices
- Podcast
- Let's Talk Risk! Podcast
- Published
- Apr 3, 2026
- Duration seconds
- 1767
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Summary
Summary “AI brings novel risks and addressing them will require a more creative approach to human factors engineering.” In this Let’s Talk Risk! conversation , host Naveen Agarwal speaks with Jonathan Kendler, a seasoned medical device human factors and UI design consultant, about how artificial intelligence is changing the practice of usability engineering in MedTech. Jonathan brings a rare perspective to the discussion, blending decades of experience in user interface design, human factors, and medical device development. The conversation explores a central tension facing the industry today: while AI introduces new interaction patterns, trust challenges, and potential safety risks, the core responsibility remains unchanged - understand the user, understand the context of use, and design for safe, effective human interaction. Jonathan also shares where he sees real promise, including AI-supported training, surgical planning, and stronger cross-functional collaboration across risk, quality, regulatory, engineering, and human factors teams. Listen to the full 30-minute podcast or jump to a section of interest listed below. Chapters 00:00 Introduction 02:53 Why AI changes the environment, but not the fundamentals of human factors 05:46 Transparency, over-reliance, and helping clinicians stay vigilant 09:36 AI-strengthened training and the shift from training to competence 13:19 Promising AI use cases, especially in surgical planning and clinician support 15:38 The future of human factors: creativity, collaboration, and new evaluation methods 23:30 Jonathan’s upcoming workshop on advanced human factors and use-related risk 26:45 Final takeaways: stay grounded in the user, fundamentals, and teamwork If you enjoyed this podcast, consider subscribing to the Let’s Talk Risk!…